Premium is Cuddle’s current optional purchased Paid Feature.
Premium provides eligible members with account-level access to initiate First Likes, subject to the applicable daily allowance, access period, account status, technical availability, safety controls, moderation, and other restrictions.
Premium is not required to review Incoming Likes, send Likes Back, form Matches, or message matched members.
Premium at a glance
Cuddle currently offers Premium on the following basis:
Access period | Base price | Billing |
30-Day Access | US$89 | One-time charge |
Applicable taxes or other amounts may be added or displayed at checkout where required.
Premium:
provides 30 days of access;
allows an eligible member to send up to ten (10) First Likes per day;
includes eligible Free Access functionality;
is charged once when you authorize the purchase;
does not automatically renew;
does not create a subscription;
does not create recurring billing;
does not automatically repurchase another access period; and
does not automatically convert from free, promotional, or complimentary access into paid access.
The checkout page, receipt, in-Service display, or applicable product disclosure may identify the precise activation date and time, expiration date and time, daily reset schedule, amount charged, applicable taxes, billing descriptor, and other material purchase terms.
What Premium currently includes
While active, purchased Premium currently allows an eligible member to:
send up to ten (10) First Likes per day; and
use all eligible Free Access functionality.
Eligible Free Access currently includes:
browsing and viewing available profiles;
reviewing Incoming Likes;
viewing the profiles of members who sent Incoming Likes;
sending Likes Back;
forming Matches;
messaging matched members without a plan-based message-count limit;
using available photo-sharing controls where supported;
reporting concerns;
blocking members;
unmatching where supported; and
using basic account, security, safety, privacy, and support tools.
Premium functionality remains subject to account status and other applicable restrictions.
What is a First Like?
A “First Like” is a Like you initiate toward a member who has not already sent you an Incoming Like.
Sending a First Like requires:
active Premium; or
another form of First-Like access expressly authorized by Cuddle.
While purchased Premium is active, an eligible member may send up to ten (10) First Likes per day.
The applicable First-Like allowance remains subject to:
the disclosed daily reset schedule;
the remaining allowance;
the Premium access period;
account eligibility;
account status;
recipient availability;
blocks and unmatches;
anti-spam or rate limits;
safety and moderation controls;
fraud-prevention controls;
payment-risk controls;
technical capacity;
Service availability;
legal requirements; and
Cuddle’s applicable Terms and policies.
Premium does not guarantee that every attempted First Like will be delivered, displayed, retained, viewed, or answered.
Incoming Likes and Likes Back
An “Incoming Like” is a Like another member has already sent to you.
A “Like Back” is a Like you send to a member who has already sent you an Incoming Like.
Eligible Free Access allows you to:
review an Incoming Like;
view the profile of the member who sent it;
send a Like Back;
form the resulting Match; and
message the matched member where messaging is available.
Incoming Likes and Likes Back do not consume your Premium First-Like allowance.
Premium is not required solely to:
see who has Liked you;
review that member’s profile;
send that member a Like Back;
form a Match; or
message the matched member.
How the Premium rule works
Whether a Like requires Premium depends on whether the other member has already sent you an Incoming Like.
The rule is:
if the other member has already sent you an Incoming Like, your Like is a Like Back available through eligible Free Access; and
if the other member has not already sent you an Incoming Like, your Like is a First Like requiring active Premium or another form of First-Like access authorized by Cuddle.
Cuddle may use account, Like, Match, block, moderation, and technical records to determine whether an attempted Like is a Like Back or a First Like.
Does the Premium rule differ by gender?
No.
Cuddle does not use a member’s:
sex;
gender identity;
sexual orientation; or
the gender or genders the member chooses to meet
to determine whether a Like requires Premium.
The same rule applies to eligible members regardless of those characteristics.
This does not require Cuddle to override:
member preferences;
eligibility requirements;
blocks or unmatches;
account restrictions;
safety controls;
moderation;
technical limitations; or
applicable law.
Does messaging require Premium?
No.
Messaging with matched members is included in eligible Free Access.
Premium does not provide a separate category of paid messaging.
Premium is not required solely to:
review an Incoming Like;
send a Like Back;
form a Match;
send messages to a matched member; or
continue an eligible conversation after Premium expires.
Matched-member messaging is available without a plan-based message-count limit.
This does not mean that messaging is unrestricted.
Messaging remains subject to:
an active and available Match;
account eligibility;
account status;
blocks and unmatches;
anti-spam controls;
anti-abuse controls;
rate limits;
technical capacity;
safety rules;
moderation;
fraud-prevention controls;
payment-risk controls;
applicable law; and
Cuddle’s Terms and policies.
When does the daily First-Like allowance reset?
Cuddle will disclose the applicable daily reset schedule before purchase.
The reset schedule may also appear:
in the Service;
at checkout;
in the purchase confirmation;
in the receipt; or
in another applicable product disclosure.
The disclosed schedule controls when your First-Like allowance resets.
A daily reset does not:
extend the 30-day Premium access period;
change the disclosed Premium expiration date or time;
create a new access period;
create a subscription;
authorize an additional charge; or
restore Premium after it expires.
The displayed remaining allowance or reset information may occasionally be delayed because of synchronization, browser, device, network, or technical conditions.
Cuddle may review and correct a verified Cuddle-controlled technical error where reasonably appropriate.
What happens when I reach the daily limit?
After you reach the applicable daily First-Like limit, you may be unable to send another First Like until:
the allowance resets under the disclosed schedule;
Cuddle corrects a verified technical error;
another form of First-Like access applies; or
Cuddle otherwise expressly authorizes additional access.
Reaching the First-Like limit does not, by itself, prevent you from:
reviewing eligible Incoming Likes;
viewing the profiles of members who sent them;
sending eligible Likes Back;
forming Matches;
messaging matched members;
reporting a concern;
blocking another member; or
using other eligible Free Access functionality.
Do not create or use another account, use another person’s account, use unauthorized automation, manipulate account or location information, or use another workaround to obtain additional First Likes or bypass the daily allowance.
Do unused First Likes carry over?
Unless Cuddle expressly states otherwise in an applicable product disclosure or applicable law requires otherwise, unused First Likes do not carry over:
to a later daily allowance;
after Premium expires;
to a newly purchased Premium access period; or
to another account.
Unused First Likes:
have no cash value;
do not create stored value;
do not create a wallet balance;
do not create virtual credits;
do not extend Premium;
do not automatically create a refund;
do not automatically create an account credit;
cannot be transferred;
cannot be sold or traded;
cannot be redeemed or cashed out; and
cannot be used to pay or compensate another member.
Not using all available First Likes before a reset or Premium expiration does not automatically create a refund, credit, extension, replacement, or restoration right.
How are unsuccessful First-Like attempts treated?
Cuddle’s systems may classify an attempted First Like as:
completed;
pending;
failed;
blocked;
reversed;
duplicate;
restricted; or
technically incomplete.
The treatment disclosed before purchase, applicable Service records, product disclosures, and controlling purchase-specific terms determine whether an attempted First Like:
reduces the remaining allowance;
remains pending;
is restored;
is reversed; or
otherwise affects the allowance.
Cuddle may correct a verified Cuddle-controlled technical error where reasonably appropriate.
A First Like is not automatically restored merely because:
the recipient did not view it;
the recipient did not send a Like Back;
the recipient did not form a Match;
the recipient did not send a message;
the recipient passed;
the recipient stopped using Cuddle;
the recipient blocked or unmatched you;
the recipient’s account became unavailable; or
the interaction did not produce the outcome you wanted.
How do I purchase Premium?
Premium may be purchased only through Cuddle’s authorized direct checkout.
To purchase Premium:
Sign in to an eligible Cuddle account.
Select the available Premium purchase option.
Review the access period, included functionality, daily First-Like limit, price, applicable taxes, billing descriptor, refund information, statutory-cancellation information where applicable, and other material terms.
Enter or confirm the requested payment information through the authorized checkout.
Authorize the displayed one-time charge.
Review the purchase confirmation or receipt.
A checkout submission, payment attempt, pending authorization, receipt, email, or in-Service notice does not by itself guarantee activation if the transaction is:
declined;
delayed;
reversed;
refunded;
disputed;
restricted;
determined unauthorized; or
otherwise not completed.
Cuddle may decline, delay, restrict, or review a purchase where reasonably necessary for payment processing, authentication, account eligibility, fraud prevention, payment risk, safety, moderation, technical processing, sanctions compliance, legal compliance, or Service integrity.
Authorized checkout only
Cuddle currently offers purchased Premium only through Cuddle’s authorized direct checkout.
Premium is not currently sold through:
another member;
an app store;
a device platform;
a browser marketplace;
a third-party marketplace;
a social-media account;
a messaging application;
a user-provided payment link;
a QR code;
a payment handle;
a wallet address;
an invoice sent by another member;
an external checkout page; or
a resale or transfer offer.
If another person or page claims to sell, renew, restore, extend, transfer, or provide Premium outside Cuddle’s authorized checkout, do not complete the transaction.
A payment made through an unauthorized external channel is not a Cuddle Premium purchase.
Premium pricing and checkout
The current base price for purchased Premium is:
US$89 for 30-Day Access.
The full amount displayed at checkout is charged once when you authorize the purchase.
All prices are stated in U.S. dollars.
Applicable taxes may be added at checkout.
Cuddle does not currently charge a separate Cuddle service fee or processing fee for a Premium purchase.
Your bank, card issuer, payment-method provider, or another payment participant may separately impose charges under its own terms, such as:
currency-conversion charges;
cross-border charges;
overdraft charges;
insufficient-funds charges; or
another account-related fee.
Cuddle does not control charges independently imposed by a payment participant.
The price and material terms displayed before payment authorization control the completed purchase to the extent required by law.
Billing descriptor
For direct Cuddle purchases, the billing descriptor disclosed at checkout and in Cuddle receipts is intended to be:
CUDDLE
Your payment processor, payment-method provider, bank, card issuer, card network, or statement may:
abbreviate the descriptor;
format it differently;
add a prefix or suffix;
delay its appearance; or
display it in another supported form.
The descriptor may not identify the Premium access period.
Keep your receipt and purchase records so that you can identify the transaction.
Payment-card information
Full payment-card details must be submitted through processor-hosted or processor-approved payment fields or flows.
Full card numbers and card security codes are not intended to be received or stored on Cuddle-controlled systems.
Do not send your full payment-card number, card security code, bank credentials, password, or authentication code through:
ordinary email;
Cuddle messages;
profile fields;
support forms;
reports;
appeals; or
postal mail.
If another member requests payment information or directs you to an external payment flow, do not proceed.
When does Premium begin?
Purchased Premium generally begins when:
payment is successfully authorized; and
Cuddle activates or makes the applicable First-Like functionality available to the eligible account identified at checkout.
The activation date and time shown:
at checkout;
in the receipt;
in the Service;
in the purchase confirmation; or
in another applicable purchase record
govern the Premium access period, subject to applicable law and controlling purchase-specific terms.
Activation may be delayed because of:
payment processing;
payment authentication;
fraud-prevention review;
payment-risk review;
account eligibility;
account-ownership concerns;
limited account review;
technical processing;
processor, bank, or card-network review;
sanctions or legal compliance;
operational needs; or
Service availability.
If Premium is activated while a payment or material review remains pending, Cuddle may later restrict, suspend, revoke, expire, refund, or otherwise adjust the access where permitted by applicable terms and law.
How long does Premium last?
Purchased Premium provides one 30-day, fixed-term, non-renewing access period.
Premium expires automatically at the expiration date and time disclosed:
at checkout;
in your receipt;
in the Service;
in your purchase confirmation; or
in another applicable purchase record.
Premium is tied to the eligible account identified at checkout.
It cannot be transferred to another account or person.
Is Premium a subscription?
No.
Premium is not a subscription.
Cuddle does not currently offer:
subscriptions;
recurring billing;
automatic renewal;
automatic repurchase;
automatic trial-to-paid conversion; or
external Premium purchase channels.
The displayed total is charged once when you separately authorize the purchase.
A Premium purchase authorizes only the single transaction displayed at checkout.
It does not authorize Cuddle to charge the same or another payment method again when the 30-day access period ends.
Do I need to cancel Premium to prevent another charge?
No.
No cancellation is required to prevent a future renewal charge because Premium does not automatically renew.
At the end of the Premium access period:
Premium First-Like functionality expires automatically;
no automatic renewal charge occurs;
the account may return to eligible Free Access; and
continued purchased Premium access requires a new checkout and separate payment authorization.
A prior purchase, saved payment method, earlier receipt, active account, or earlier acceptance does not authorize another Premium charge.
What happens when Premium expires?
When Premium expires:
Premium First-Like access ends;
any remaining First-Like allowance may expire;
no automatic renewal charge occurs;
the account may return to eligible Free Access; and
continued purchased Premium access requires a new checkout and separate payment authorization.
Premium expiration does not, by itself:
remove an eligible Incoming Like;
prevent an eligible Like Back;
remove an existing Match;
delete an existing conversation;
prevent eligible messaging with matched members;
remove basic reporting or blocking tools; or
close your account.
A separate block, unmatch, account deletion, eligibility issue, restriction, moderation action, safety action, technical limitation, suspension, or termination may still affect those functions.
Can I purchase Premium again?
You may be able to purchase another Premium access period after the current period expires, subject to:
account eligibility;
account status;
checkout availability;
payment-method availability;
fraud-prevention controls;
payment-risk controls;
safety and moderation controls;
technical capacity;
legal requirements; and
the then-applicable Premium terms.
Each purchased access period requires:
a new checkout;
disclosure of the then-applicable material terms; and
separate payment authorization.
A new purchase may be offered at a different price or under different terms.
A later change does not alter a completed purchase or create a right to price matching, unless required by law or expressly approved by Cuddle.
Promotions and complimentary access
Cuddle may offer:
promotions;
discounts;
complimentary access;
preview access;
product tests;
limited-time access; or
other controlled access to Premium or selected functionality.
An offer may differ from purchased Premium with respect to:
price;
functionality;
daily allowance;
access period;
eligibility;
activation;
expiration;
payment requirements;
account restrictions; or
availability.
The terms disclosed with the applicable offer control that offer.
Unless Cuddle clearly presents a purchase and you separately authorize payment through checkout, promotional, complimentary, preview, or product-test access:
does not create a paid purchase;
does not create a subscription;
does not automatically renew;
does not automatically repurchase another access period;
does not automatically convert into paid access; and
does not authorize a future charge.
Promotional or complimentary access has no cash value and may not be sold, transferred, traded, or cashed out.
Can Premium be transferred?
No.
Premium is personal to the eligible account for which Cuddle makes it available.
You may not:
sell;
resell;
assign;
transfer;
share;
trade;
rent;
lend;
broker;
sublicense;
redeem;
cash out; or
convert
Premium or any related benefit into money, goods, services, credits, gift cards, cryptocurrency, or anything else of value.
You may not transfer:
Premium access;
remaining First Likes;
a daily allowance;
an access period;
a promotion;
a discount;
complimentary access; or
another Premium-related benefit
to another person or account.
Does Premium have cash value?
No.
Premium, First-Like access, unused First Likes, promotions, discounts, and complimentary access do not have cash value.
They are not:
money;
stored value;
prepaid value;
a wallet or wallet balance;
virtual credits;
gift cards;
cash equivalents;
cryptocurrency;
digital assets;
payment instruments;
financial accounts; or
financial products or services.
A purchase, expiration, restriction, refund, reversal, chargeback, or payment dispute does not create a reusable balance, payout right, transfer right, or cash-out right, except where required by law or controlling purchase terms.
Premium is payment to Cuddle only
A Premium purchase is a payment to Third Hub US, Inc., d/b/a Cuddle for Cuddle-operated digital functionality.
It is not payment to, for, or on behalf of another member.
Premium does not purchase, reserve, unlock, prioritize, compensate, verify, protect, or obtain:
another member;
another member’s attention;
another member’s profile;
a Like Back;
a Match;
a message;
a reply;
a conversation;
content;
photo access;
a meeting;
a date;
companionship;
intimacy;
a relationship; or
another member’s conduct.
Another member independently decides whether to:
view your profile;
receive or review your First Like;
send a Like Back;
form a Match;
send a message;
reply;
continue communicating;
share information or photos;
meet you; or
take another action.
No user-to-user payments
Premium does not provide or authorize:
user-to-user payments;
peer-to-peer payments;
tips;
donations;
gifts;
reimbursements;
payouts;
creator payments;
revenue sharing;
paid access to another member;
paid messages;
paid interactions;
paid meetings;
paid dates;
compensated dating;
sugar arrangements;
escort or sexual services;
paid companionship;
adult-content monetization;
stored value;
wallet balances;
virtual credits;
gift cards;
cryptocurrency;
payment facilitation;
marketplace payments; or
financial products or services.
Do not send money, gift cards, cryptocurrency, payment credentials, authentication codes, wallet credentials, or anything else of value to another member.
If another member asks you for money or directs you to an external payment method, do not proceed.
Use Cuddle’s reporting and blocking tools.
Does Premium guarantee more visibility?
No.
Active Premium does not guarantee:
profile publication;
profile visibility;
discovery placement;
priority placement;
display to every eligible member;
a particular number of profile views;
delivery or visibility of every First Like;
additional Incoming Likes;
Likes Back;
Matches;
messages;
replies;
conversations; or
any level of engagement.
Profile and First-Like availability may depend on:
member preferences;
eligibility;
location;
account status;
blocks and unmatches;
recipient activity;
safety and moderation controls;
anti-spam limits;
technical capacity;
product testing;
legal requirements; and
Service availability.
What Premium does not guarantee
Premium does not guarantee:
profile views;
First-Like delivery;
First-Like visibility;
Incoming Likes;
Likes Back;
Matches;
messages;
replies;
conversations;
meetings;
dates;
relationships;
compatibility;
another member’s identity;
another member’s age;
another member’s location;
another member’s relationship or marital status;
another member’s intentions;
another member’s truthfulness;
another member’s availability;
another member’s safety; or
any particular outcome.
Purchasing Premium does not require another member to view your profile, review your First Like, Like you back, Match, message you, respond, continue communicating, meet you, or take another action.
Failure to obtain a desired dating or social outcome does not automatically create a refund, credit, extension, replacement, or restoration right.
Premium is not verification or screening
Purchasing or using Premium does not mean that Cuddle has comprehensively verified, screened, endorsed, approved, or guaranteed you or another member.
A Premium purchase, profile, photo, Incoming Like, Like Back, First Like, Match, message, account review, badge, account indicator, safety tool, or support response does not guarantee another member’s:
identity;
age;
location;
relationship or marital status;
account ownership;
ownership of a photo;
background;
criminal history;
sex-offender status;
intentions;
truthfulness;
compatibility;
safety; or
future conduct.
Cuddle does not conduct criminal background checks or sex-offender-registry checks on every member.
Continue to use your own judgment, protect sensitive information, respect boundaries, and use available reporting, blocking, unmatching, and safety tools.
Safety tools and Premium
Cuddle does not require Premium solely to:
submit a safety report;
block another member;
unmatch where supported;
report suspected fraud;
report prohibited payment requests;
report suspected minor use;
report harassment or threats; or
access basic account-security and safety information.
Premium does not replace:
your judgment;
personal safety practices;
account-security practices;
reporting tools;
blocking tools;
emergency services;
law enforcement;
professional assistance; or
Cuddle’s Safety Tips / Dating Safety Notice.
Cuddle’s support, safety, reporting, billing, privacy, and security channels are not emergency-response services and may not be monitored in real time.
If you or another person is in immediate danger, contact local emergency services.
When Premium may be limited
Premium, checkout, First-Like functionality, or the remaining allowance may be delayed, restricted, suspended, revoked, reversed, adjusted, or unavailable because of:
payment failure;
pending payment authorization;
declined payment;
payment reversal;
refund;
chargeback;
payment dispute;
suspected unauthorized payment use;
fraud-prevention controls;
payment-risk controls;
account eligibility;
account-ownership concerns;
account restriction;
account suspension or termination;
safety concerns;
moderation;
suspected spam or automation;
suspected account farming;
suspected restriction evasion;
technical limitations;
Service maintenance;
product testing;
sanctions compliance;
legal compliance;
operational needs; or
Service availability.
Active Premium does not override:
a block;
an unmatch;
account deletion;
recipient unavailability;
eligibility requirements;
account restrictions;
anti-spam or rate limits;
safety controls;
moderation;
fraud-prevention controls;
payment-risk controls;
technical capacity; or
applicable law.
A restriction affecting Premium does not automatically create a refund or access-adjustment right.
Applicable rights and remedies are governed by the Purchase Terms, State-Specific Terms, checkout disclosures, purchase-specific terms, and applicable law.
Refunds
Except where required by applicable law, expressly stated at checkout, provided in the applicable Purchase Terms, Paid Features Terms, State-Specific Terms, offer-specific or purchase-specific terms, or approved by Cuddle in writing, completed Premium purchases are:
final;
non-refundable;
non-transferable; and
not redeemable for cash or other value.
A refund generally is not provided solely because you:
did not use all First Likes;
did not use the full 30-day access period;
did not receive an Incoming Like;
did not receive a Like Back;
did not form a Match;
did not receive a message or reply;
did not meet another member;
did not obtain a date or relationship;
changed your mind;
lost interest;
stopped using Cuddle;
deleted your account;
were blocked or unmatched;
were dissatisfied with another member; or
were dissatisfied with a dating or social outcome.
Nothing in this article limits a refund, statutory-cancellation, billing-error, unauthorized-transaction, chargeback, payment-dispute, consumer-protection, or other right that cannot lawfully be waived.
Technical non-delivery
If purchased Premium is not activated or becomes materially unavailable because of a verified Cuddle-controlled technical error, Cuddle may first attempt to:
restore access;
reactivate Premium;
correct the affected record;
restore an allowance where appropriate; or
provide an access adjustment.
If Cuddle cannot restore purchased access within a reasonable period, Cuddle will provide an appropriate remedy where required by the Purchase Terms, applicable purchase disclosures, or law.
Depending on the circumstances, a remedy may include:
reactivation;
an access extension;
a full or partial refund; or
another reasonable adjustment.
This does not guarantee a refund for an issue not caused by a Cuddle-controlled technical error, except where applicable law requires otherwise.
Statutory cancellation rights
Certain state laws may provide non-waivable cancellation, refund, disability-related, death-related, relocation-related, dating-service, social-referral-service, or other rights.
These rights may differ by state and may be subject to:
a specific deadline;
a required form of notice;
particular information;
eligibility requirements; or
another legally permitted condition.
Because Premium does not automatically renew, a cancellation request is not necessary solely to prevent a future renewal charge.
Account deletion, stopping use of Cuddle, removing a payment method, or allowing Premium to expire does not automatically exercise a statutory cancellation right or create a refund request.
Review the State-Specific Terms & Cancellation Notices and use the designated cancellation channel where applicable.
Unrecognized, incorrect, or duplicate charges
If you believe a Cuddle charge is:
unrecognized;
unauthorized;
fraudulent;
incorrect;
duplicated; or
otherwise disputed,
contact Cuddle promptly and use any applicable rights available through your bank, card issuer, payment processor, or other payment provider.
When contacting Cuddle, provide information reasonably needed to locate the transaction, such as:
the email address associated with the account;
the transaction or receipt identifier;
the approximate charge date;
the charge amount;
the billing descriptor shown;
the last four digits of the payment card, where reasonably necessary; and
a brief description of the concern.
Do not send:
your complete payment-card number;
card security code;
password;
authentication code;
full bank credentials;
identity-document images;
government identification;
Photo or Selfie Review materials; or
other highly sensitive information
through ordinary email.
Good-faith use of an available billing-error, unauthorized-transaction, chargeback, payment-dispute, or consumer-protection process is not prohibited.
If Premium is not working
If Premium or First-Like functionality is not appearing or working as expected:
Confirm that the purchase was successfully completed.
Review your receipt or purchase confirmation.
Confirm the disclosed activation and expiration date and time.
Review the remaining First-Like allowance and reset information.
Confirm that your account remains eligible and accessible.
Review any payment, account, safety, moderation, or technical notice.
Refresh the page.
Check your internet connection.
Update your browser.
Sign out and sign back in.
Try another supported browser.
Contact Cuddle if the issue continues.
When contacting Cuddle, include:
the account email address;
the approximate purchase date;
the amount charged;
the transaction or receipt identifier;
the billing descriptor shown; and
a description of the issue.
Do not create another account, use another person’s account, initiate repeated purchases, use unauthorized automation, or use an external seller to bypass a Premium, account, payment-method, safety, or technical restriction.
Learn more
For more information, review Cuddle’s:
Need help?
For general Premium, First-Like, profile, matching, or account-support questions, contact:
For Premium activation, expiration, billing, refund, duplicate-charge, unauthorized-charge, chargeback, payment-dispute, or access-adjustment questions, contact:
For a statutory cancellation, rescission, or another cancellation right provided by law, contact:
For safety concerns, use Cuddle’s available reporting tools or contact:
For privacy questions or data-rights requests, contact:
Cuddle’s support, billing, cancellation, safety, and privacy channels are not emergency-response services and may not be monitored in real time.
If there is immediate danger or an urgent need for emergency assistance, contact local emergency services.