Check your purchase confirmation and whether the payment is completed or still pending. A pending payment notice doesn’t confirm that Premium is active.
Reload Cuddle and check any subscription status or account notices shown. Activation or displayed status may be delayed by payment processing, technical issues, or an account review.
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We can review the records and correct confirmed errors. Don’t send full card numbers, security codes, bank credentials, passwords, authentication codes, ID documents, or review photos.