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How do I contact Cuddle?

Find the right email address for account help, billing, privacy, safety, and legal requests.

Choose the contact for your request:

Topic

Email

Account help, deletion, account appeals, accessibility

Premium activation, allowance errors, billing, refunds, cancellation help

Cancellation or hold requests under state law

Privacy questions, requests, and appeals

Safety concerns and intimate-image removal

Account security and suspected unauthorized access

Legal notices and IP complaints

Arbitration opt-out (ToS §15.10)

Include enough information to identify your account or issue, relevant dates, and a brief explanation. Don’t email passwords, verification codes, payment credentials, ID documents, review photos, or intimate images.

For formal notices, follow the applicable terms or notice, including required methods and deadlines. See our Contact / Legal Notices for details.

These channels are not emergency services and may not be monitored in real time. For immediate danger, contact local emergency services.

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