Cuddle

Learn how Cuddle charges for Premium, what appears at checkout, when access begins, and where to get help with a payment.

How billing works

Learn why Premium is not a subscription, what happens when it expires, and whether you need to cancel it.

No subscriptions or automatic renewal

Learn what information may appear on your Cuddle receipt, how a Cuddle charge may appear on your payment statement, and what to do if you do not recognize a charge.

Receipts and billing descriptors

Learn when a Premium purchase may be eligible for a refund or access adjustment and how to submit a request.

Refunds

Learn when cancellation rights may apply to a Cuddle purchase, how to submit a request, and how cancellation differs from a refund or account deletion.

Cancellation rights

Learn what to do if a Cuddle charge appears incorrect, duplicated, unrecognized, or unauthorized.

Billing errors, chargebacks, and payment disputes

Billing, Refunds & Cancellations

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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